(5) If it's Adobe's stance that this is an OS issue, I recommend including your explanation on the referenced instructions page, to help mitigate the degree to which that page makes Adobe look like a total tool of a company. (4) Is this authentication system carried forward to CC? If not, I may consider upgrading. (3) Perhaps you would consider un-tethering my serial number from the old Machine ID and let me start fresh? This would be so very greatly appreciated. Or are you thinking that I'm getting a new Machine ID whenever I reboot due to something that Microsoft is responsible for? Is there a way for me to check my Machine ID from time to time, to see whether it's constantly changing? (2) Does your explanation imply that I can never upgrade to a new computer and reinstall CS6 on the new one? There must be a number of people who'd expect to be able to do this but the Machine ID would never match, would it? Perhaps it's in the TOS that one can't upgrade machines.

I have purchased and activated software from many, many vendors and nobody else's has caused me to land in this tiresome endless loop. the decision has caused me to log in and enter my serial number probably 500 times - every time I reboot. Because this approach doesn't work (in my case). But it was Adobe's decision to tie my CS6 software to my computer's Machine ID. (1) I empathize with the difficulties inherent in getting one's own software to play will with another company's. Brett, thank you for your reply and insights.

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